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FAQs

Where are you located? Our address is 3726 Lake Street, Suite A.  We are located in the Point of View Plaza next to State Farm, AT&T, and Carquest.


What are your hours? We are open Monday through Wednesday and Friday from 8:30 AM to 5:30 PM and Thursdays from 9:30 AM to 5:30 PM.  However, we are open as long as you need us.


I am in a wheelchair; can I get an eye exam at your office? Yes. Our office has an access ramp and the medical equipment is specially designed to accommodate your needs.


How long does an exam take? Please allow for one hour; the doctor may recommend pupil dilation or additional testing, which takes additional time.


Why do I need an exam every year? Many systemic health conditions and other aspects of life can have a large effect on your eye health from year to year. Our eye health examination not only includes updating your prescription to provide your best vision possible, but also checks for eye conditions such as macular degeneration, glaucoma, and cataracts.


Can I pay now for an exam or when I pick up (glasses, contact lenses, etc.)? All payments, co-pays, co-insurance, and deductibles are due at the time of service.  For our self-pay patients, we require full payment the day of service and you will be eligible for our 20% Prompt Pay Discount.


Are you a kid-friendly office? Yes! We understand doctors' offices can be new and unnerving for kids and parents alike. From the moment you walk through our doors not only will your voice be heard, but your child's voice will be heard as well. We have a coloring station in the waiting room and have equipment geared towards children to help make their appointment as comfortable as possible.


At what age can the doctor give my child an exam? The recommended ages for eye exams are 6 months, 3 years, and 5 years of age. Dr. Peter can see infants of any age, especially if you suspect something is off with their vision or eyes.


I'm pregnant/nursing, can I get an eye exam? Comprehensive vision and eye health evaluations can be done on pregnant and postpartum women, however, it is important to understand that pregnancy can cause changes in the fluid state of the corneas as well as systemic hormonal changes throughout the body. This means that your vision can fluctuate throughout pregnancy and nursing. Our recommendation is that pregnant or nursing women wait until after they have completed nursing for a comprehensive eye exam. If you are experiencing significant vision changes, our doctor can always see you, but you should know that you will possibly need to be seen for a second refraction after nursing is complete to obtain a more accurate prescription.


Do you carry glasses? Yes, we have over 400 frames from all around the world in stock including sunglasses, OSHA approved safety glasses, and sports eyewear.


How long does it take to get glasses? We order personalized frames and lenses as soon as you finalize your choices. The best quality lenses and coatings are produced in specialized laboratories in the Lower 48; you should expect your glasses to be complete in 7-10 business days. If your order includes polarized lenses, high wrap frames, or both, expect the job to take around three weeks to arrive. In rare cases, such jobs can take upwards to a month to arrive due to a higher rate of inspection failures.


Can I use a prescription from another doctor to get glasses? Absolutely! We're happy to use your current prescription - just check for the expiration and bring in a copy or have it faxed over to us.